TERMS AND CONDITIONS

(MBP 7/2022)

 

 

SHIPPING

MOST ORDERS WILL BE SHIPPED BY UNITED STATES POSTAL SERVICE (“USPS”), UNLESS SPECIFIED.  ADDITIONAL FEES ARE ASSESSED FOR EXPEDITED DELIVERIES.  SHIPPING TIMES WILL VARY THROUGHOUT THE YEAR.  DURING THE HOLIDAY SEASON PLEASE INCREASE THE DELIVERY DATE TO ALLOW FOR SEASONAL VOLUME NUMBER DAYS FOR ON TIME DELIVERY.  WE WILL MAKE EVERY EFFORT TO PROVIDE THE MOST CURRENT DELIVERY SCHEDULE.

 

IT IS CRITICAL WE RECEIVE NOTICE WITHIN 24 HOURS WHEN AN ITEM IS NOT RECEIVED WITHIN THE EXPECTED/PUBLISHED DELIVERY DATE OR IN THE PACKAGE.

 

SUBSCRIPTIONS

SEND AN EMAIL TO NOTIFY US OF ANY EXTENUATING DELIVERY CONCERNS SUCH AS TRAVEL AWAY FROM DELIVERY LOCATION.  WE WILL CONTACT YOU TO DISCUSS SPECIFICS AT THE EARLIEST OPPORTUNITY.  ORDERS MAY BE MODIFIED OR CANCELLED AT ANYTIME.  HOWEVER, A DELIVERY SCHEDULED AND PAID FOR WILL BE SHIPPED FOLLOWING THE MOST RECENT CHARGE DATE.

 

RETURNS ARE SUBJECT TO A RESTOCKING FEE OF 15% OF PRODUCT COST

PLEASE CONNECT WITH US VIA EMAIL TO DISCUSS  A RETURN.  RETURN MUST BE IN ORIGINAL, UNDAMAGED AND UNOPENED PACKAGES IN GOOD CONDITION.  ALL RETURNS MUST BE MADE WITHIN THIRTY (30) DAYS OF INVOICE.  RETURNS WILL NOT BE ACCEPTED WITHOUT PRIOR AUTHORIZATION.

 

BACK ORDERS/OUT OF STOCK

ITEMS IN OUR INVENTORY MOVE QUICKLY, AND OCCASIONALLY AN INVENTORY MAY BE ENROUTE TO THE SHELVES.  IT IS OUR POLICY NOT TO BACKORDER MERCHANDISE. SUBSCRIPTION ITEMS WILL BE FORWARD WHEN AVAILABLE. 

 

DAMAGE PRODUCT 

MUST BE REPORTED WITHIN 48 HOURS OF RECEIPT

IN THE UNLIKELY EVENT A PRODUCT PACKAGE (NOT SHIPPING CARTON) HAS EVIDENCE OF DAMAGE, PLEASE CONTACT US VIA EMAIL WITHIN 24 HOURS OF RECEIPT.

 

INTERNATIONAL ORDERS, PUERTO RICO, HAWAII AND NON-CONTIGUOUS US TERRITORIES

SHIPMENTS ARE NOT MADE TO PARTICIPATING EUROPEAN UNION COUNTRIES DUE TO COMPLIANCE FLUCTUATIONS.  PLEASE CONTACT US VIA EMAIL TO CLARIFY CURRENT OPPORTUNITY FOR SHIPPING TO YOUR  COUNTRY OF DESTINATION. 

 

ACCURACY OF INFORMATION

WE MAKE EVERY EFFORT TO ACCURATE IDENTIFY AND LIST INFORMATION ABOUT PRODUCT DISPLAYED ON THE SITE.  HOWEVER; TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE DO NOT WARRANT THAT THE PRODUCT DESCRIPTIONS, COLORS OR OTHER CONTENT AVAILABLE ON THE SITE ARE VISUALLY COMPLETE, RELIABLE, CURRENT, OR ERROR-FREE.

 

PLEASE SHARE ANY QUESTIONS/CONCERNS WITH MULCARE BEAUTY PRODUCTS VIA THE CONTACT FORM.  WE LOOK FORWARD TO SERVING YOU.

 

  BEAUTY IS EASY!

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